Retail Terms and Conditions
 
01 Minimum order is $200.00. All items sold by the case. Payment terms are Cash, Credit Card (Visa or MasterCard), Wire Transfer or Company Check (please allow for clearance).
   
02 Upon receipt of a shipment please verify the number of cases received against the packing list. In the event of a shortage or visible (or audible) damage, you must record this on the receiving papers and immediately file a claim with the shipping carrier, not with AAA Imports. Any and all claims must be reported to AAA Imports within 10 working days of receipt of the merchandise to receive credit.
   
03 Returns will only be accepted for credit after the customer has obtained a Return Authorization Number from AAA Imports. Also, any and all deductions from invoice amount, will not be accepted or recognized without prior written authorization.
   
04 Incorrect merchandise shipped due to customer’s mistake may be returned with our prior authorization and within 10 days of receipt. There will be a re-stocking fee charged of $25.00 or 2.5% of invoice item total, whichever is greater. All freight charges are the responsibility of the customer.
   
05 Sizes of ceramics and baskets are approximate and may vary since these are hand-made products. AAA Imports will not accept any charge backs for these variations.
   
06 Prices and case packs are subject to change without notice.
   
07 Any discounts or special prices are valid only if paid according to our established terms.
   
08 Customers will be billed for all requested samples.
   
09 Usage of the established account by a customer is recognized as acceptance of these terms and conditioned as outlined herein. Failure to abide by these terms and conditions could result in suspension or termination of said account.